AM and I got iPhone 4s last night (big shoutout to Hannah for them!). I’ve never been much of an early adopted, but the iPhone 4 seems too perfect to pass up. I don’t want to sound like a fanboy, but the iPhone is the single best handset I’ve ever used. iOS isn’t perfect and [...]
…Except there isn’t. So, I have this idea for an iPhone app. It’s not groundbreaking or even anything more than maybe ten people would want. The idea: A BrockNet app. The specifics: It would provide access to all BrockNet blog posts with ability to comment and access to writers’ Twitter/Facebook feeds. It doesn’t sound very [...]
AM and I recently purchased a new PC (actually, all I did was recommend a PC, she did all the purchasing) at our local Best Buy (Store 805, which is also available on Twitter). I’ll summarize the adventures. If you want details, follow the jump. We needed a new PC. We wanted a Dell, but [...]
I decided, as a result of my experiences with their notebook PCs, to write HP’s CEO, Mr. Mark Hurd, a second letter. Mr. Hurd: I previously wrote you regarding the poor product quality and even worse customer support I received with my HP Pavilion DV2310US notebook PC in May of 2008. Immediately after I sent that letter, I [...]
Just for fun, I checked the Customer Service Order Status page for my PC’s repair. I was shocked to see that the Current Status listed my PC as being “prepared for shipping.” Oddly enough, though, the expected delivery date is still May 20th. I chuckled at that. Then, later today, I received an automated email [...]
Dear Mr. Hurd: I would like to take this opportunity to express my complete disappointment in HP. I purchased an HP Pavilion DV2310US notebook PC in May of 2007. In March of this year, the PC began to malfunction. It would not fully turn on and became unreliable. On 27 March 2008 I submitted an [...]
Today’s the 6th of May. Who wants to bet my PC isn’t being delivered? First, let’s note that I was smart and forward-looking. Yesterday afternoon I called HP to find out the status of my PC repair. This, apparently, was a brilliant move as it displays HP‘s crappy customer service. The representative I spoke with [...]
It seems that HP is doing more than just holding my PC hostage. Read Stephanie Krieger’s rant at her blog. My two cents, Stephanie: HP is on the crazy pills.
Let’s all welcome our visitors from Porter Novelli, Inc. to Bloviations! I noticed that a reader from Porter Novelli, Inc. was reading my recent HP-related posts for two hours and fifty minutes this afternoon, so I did a search and found out that Porter Novelli, Inc. is a public relations group. Guess who one of [...]
Remember when I said I was having PC problems? I shipped the PC to HP‘s warranty repair (thankfully, the PC is still covered) on March 27th. There was delay because I ordered an SATA hard-drive enclosure to save my data. I was informed that the repair and return would be complete by April 8th (two weeks [...]
Powered by Twitter Tools
